How do I see a dermatologist?

You must obtain a consultation from a family doctor or a nurse practitioner, who will refer you to the CRDS.

​

How do I know how long it will take to get my appointment?

Requests are prioritized based on the information provided by the referring physician. Once your request is submitted to the CRDS, the clinic has no way of knowing where you are on the waiting list. You can call the CRDS at 819-564-5210 for more information about your place on the waiting list.

 

​​

Is the clinique de dermatologie de Granby a private clinic?

No, we are not a private clinic. The care we provide is covered by Quebec health insurance.

 

​

Can I pay for a consultation with a dermatologist if I don't have a referral?

No, not at the clinic de dermatologie de Granby. As it is a RAMQ-affiliated clinic, all new consultations must come from a family doctor or a nurse practitioner and be processed by the CRDS. 

​

 

Do you offer aesthetic skin care?

No, the clinic only offers medical dermatology services.

 

​

Could there be any charges during my visit?

Although the clinic is affiliated with the RAMQ, you may be charged for certain services if they are not medically required. You will be notified in advance and may decline them. These services have no impact on your health.

 

​​

I have already been assessed by a dermatologist at the clinic, can I make another appointment?

If your file is still open and your last appointment was less than 5 years ago, you can make an appointment here or call the clinic. However, if the dermatologist has decided that your condition does not require follow-up and has closed your file, you must obtain a new consultation with a doctor or nurse practitioner in order to be seen again at the clinic.

 

​

How to make an appointment?

If you have an open file at the clinic, you can call to make an appointment or use the following form.

 

​

How to cancel an appointment?

You can call the clinic or fill out the following form at any time

 

​

Are there any fees if I miss an appointment?

Yes, you will be charged a $50 fee if you miss an appointment without canceling 24 hours in advance.

 

​

My companion has a skin problem that worries him, can he talk about it to the dermatologist during my appointment?

No, unfortunately, only the person who has an appointment will be assessed. It is not possible to show lesions, photos, or ask questions that do not concern the patient. If the accompanying person wishes to be assessed in dermatology, they must obtain a consultation with a doctor or nurse practitioner and go through the CRDS.

 

​

What are the opening hours of phototherapy?

You can consult the schedule in the following section or a paper version is available at the clinic.

 

​

My last phototherapy treatment was more than I week ago and I want to have a treatment today. Will there be any consequences?

No, your dose will be adjusted at your next visit.

 

I'm taking a new medication. Should I mention it during my next phototherapy treatment?

Yes, some medications are photosensitizing, meaning they can make the skin more sensitive to light, and therefore, your dose may need to be adjusted.

​​

I've had a skin biopsy or surgery, and I'm concerned about the appearance of my wound. What should I do?

Here are the recommendations for wound care.

 

​

I had a biopsy, but I don't have the results yet. Should I be concerned?

Before you can receive the results, the samples taken must be analyzed by a pathologist, and then the results must be returned to the clinic. You can then expect a delay of several weeks. In some more complex conditions, the sample must be sent to a tertiary center for further analysis, which can take up to several months. However, if you haven't heard anything after two months, you can contact the clinic.